Monday, May 9, 2011

Mother's day

Our day got started at 9AM to open the restaurant. After a slow start to get up to speed to in the groove of the service mode, our first guests came in at 11:30PM. Chef Jay behind the line, me holding the front, it reminded me of the first days where only Jay and I were here, thinking that we can serve 49 people on our own, wild days of waking up in the early dawn, prepping the food while listening to soothing tunes of reggae the first days of the week then slowly progressing towards more upbeat and fast rhythms just to stay awake, the challenge was to learn to trust that other people can believe in our vision and complete their work as if their future depended on it...this still to nowadays is the biggest challenge of the restaurant operator...I think our hiring strategy is pretty good now, move up and take on more responsibilities to make more money or just do not join Morocco's Restaurant team. I am happy to write that i believe being surrounded by people at work that have a passion for hosting others....
We got hit hard at Morocco's Restaurant, couple of pointers, 45% of the reservations did not show up nor call, on the other side, i am glad they did not as it was a full house...I spoke to Jay and suggested to skip the reservations and to seat people on a first come first served basis, maybe allow reservations for parties of 10+ while asking for a security deposit?? It made sense to him...
Guests were only able to oder from our 8 course endless family style dining menu (Mothers day is the only day when we do that for all parties): $29.95 for 2 salads, 2 appetizers, 2 entrees and 2 desserts  and it was unlimited!!, we lost about 9 guests due to that but all the one that stayed were delighted...i was sad to see people leave but on the same time, sticking to one's rules and accepting that we can not please everybody was the healthier thing to do...
Restaurant week is around the corner where restaurants are offering $20, $30, and $40 preset 3 course menus...How are they going to compute with Morocco's 8 course offering for $29.95....
Happy Mother's day to all moms reading this, no matter what they say, Moms are always right.

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